Leverage Smart solutions for Your Restaurant
Businesses are rapidly adapting to technology solutions amidst the changing market conditions to increase their efficiency and effectiveness & decrease the direct and indirect costs associated with their services.
As a restaurant business, the question then becomes: From a wide range of services available in the market from POS systems to Smart Ordering Solutions to ERP (Enterprise Resource Planning) systems, which ones best suit YOUR needs?
It doesn’t make much sense to invest heavily in every solution you come across just because you can or believe it will add value to your business. It also doesn’t make sense to avoid smart solutions because you are not used to working with technology. If you wish to gain a competitive edge in the highly saturated restaurant industry, you need to develop a learning curve and stay ahead of the competition to differentiate your brand from a dozen other brands offering similar products, tastes & services.
The associated cost is an important factor you need to address while deciding on the technology solutions to deploy in your business. A solution that costs more than Return On Investment (ROI) does not benefit your profits unless you are thinking long-term.
Summarizing the above, you need to be mindful of the following when choosing the right solutions for your business:
NEEDS
Does it fulfill your current and/or future needs?
COST VS BENEFIT
Does the cost justify the benefit?
SCALABILITY
Is it possible to scale the solution to fit your future needs?
ADAPTABILITY
Is the solution easy to use?
COMPETITIVE EDGE (Business Perspective)
Does it give you an edge over your competition?
DIFFERENTIATION (Customer Perspective)
Does it offer you USPs (Unique Selling Points) over your competition?
SUPPORT
Does it have adequate support so the company behind doesn’t leave you high and dry?
If the answers to these are a resounding YES, go for it. Deploy the solution. Train your staff on how to use it. Most companies offering technical solutions do that for you so you don’t have to. Ensure that your staff is on-board with the changes and are following them religiously. Even if you deploy a high-end system, remember: A system is only as good as the people using it. You can have tons of features but there’s no point in having an extensive feature set if your staff choose not to use them due to a lack of accountability.