Delivery Monsters
Business Suite

Centralised platform on cloud that streamlines your operations across restaurants and its branches all over the world.

Grow Your Restaurant Business In No Time

We will help you double your delivery and takeaway sales within 3-6 Months.

Our existing clientele of top restaurants has already benefited from our platform. It’s not just an order management system, It’s our professional business-oriented team that helps restaurants become better brands.

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Order Management

An end-to-end online order management workflow, from the point of order placement, assigning it to relevant branches, along with rider allocation and tracking.

Contact Center

Our well-trained customer support professionals will take care of your delivery and take away orders including reservations, queries, and complaints.

Real-Time Communication

Android application with the capability of receiving assigned orders in real-time, updating statuses, and providing insights on the current situation at the branch to a central server.

Multiple Branches Configuration

Multiple branches of a restaurant can be configured and linked into the system which can provide operations and insights, both at restaurant level and branch level.

Menu Configuration

Multi-level Menu Builder enables users to easily configure their custom menus along with their descriptions, serving sizes, options and add-ons, and much more.

Delivery & Takeaway

The system will let you manage Delivery and take-away orders in a much more efficient manner. It automatically saves and retrieves relevant information on new orders.

Reservations

Professional call center agents are always available to entertain your customers. From information inquiry to booking reservations, leave it up to the Business Suite to handle it.

Complaints

A complete complaint management system at the branch level helps restaurant owners and managers to closely monitor the bad experiences and contact customers on their inconveniences.

Business Analytics

Data is the key for every business to grow. Our business intelligence dashboard with great visualizations will provide you with key insights on sales, marketing, and important indicators to scale your business.

Rider Management

We understand Rider Management is a mess. Our System coupled with the rider’s Android application will help you track and monitor the performance of your riders on the most important key indicators.

Multi-Channel Integration

DVM Business Suite integrates orders from multiple sources in a single platform reducing the management overhead.

Call Center

Website

Mobile App

3rd Party Delivery Services

Delivery Monsters Business Suite Architecture

The business suite engine is a cloud-based hosted solution, developed by leveraging micro-services architecture keeping scalability and security a special consideration.

Achieve Your Goals

Let us help you make your dreams a reality; Partner with us!

Do what you do best: prepare delicious meals with love for your customers and leave the order management to us. With your expert cooking and our suite, maximize your meal prep capacity, together we can achieve your restaurant’s sales target.

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What Do Partner Restaurants Say About Us!

Impressive!

I am very impressed by the Delivery Monsters Team. We reached out to them to help us in managing our delivery operations due to operational constraints. They set up our UAN, call center and provided smart solutions to centralize our delivery ops across our multiple branches. Also, they didn’t stop there and shared useful insights and strategies to help us gain a bigger & brand-loyal dedicated customer base. I am quite delighted to have found such good partners.

Waqas Zaheer

CEO, The Wok

A Journey to Remember!

We started using Delivery Monsters team as our dedicated contact center for order management when we decided to scale our delivery operations. It was truly a ‘right decision at the right time’ kind of moment for us and we haven’t looked back since. Delivery Monsters team understands the nuances of customer handling & the vital role it plays in the hospitality industry. The tireless effort they put in 24/7/365 with consistency and dedication is very hard to come by.

Haris Habib

CEO, Daily Deli

Other Services

Make the most out of our suite with add-on services to maximize your business growth.

Gain the competitive edge for your restaurant business with our value-added services. Our add-ons are here to stay for the benefit of your business. Understand, manage, and track your order activities all from one source.

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SMS Integration

Update your customers about their order confirmation, and dispatch in real-time through message integration.

Role Based User Accounts

Get access to role-based accounts that provide valuable information and data according to designated roles for secure and quick analytics.

Email Alerts

Get notified of urgent messages and information in real-time through our email notification systems to take timely actions.

Custom Apps

Create your official, customised, suite integrated website and mobile applications for better customer experience and increased brand value.

Online Payment Integration

Do you take online payments? No? Enable your customers to pay for delivery and takeaway orders online through the Integrated Business Suite payment gateway.