Refunds will be processed in the manner described below:

1. The debit card/credit card our clients link to our website will be charged for the exact amount that has been outstanding with us on completion of billing cycle and as an invoice is raised.
2. In case of a payment is charged at the wrong time or for the wrong amount, you can open a dispute with us by emailing us the proof at business@pre-wp.deliverymonsters.com. Our finance department will verify the validity of the claim and payment will be reimbursed to you within 30 business days.
3. In case an overpayment has been made, the payment amount will be held by us and adjusted against the invoice for the subsequent month.
4. In case of overpayment and discontinuation of services in the subsequent month, clients can email us the dispute at business@pre-wp.deliverymonsters.com and our finance department will investigate it and process a full refund, if applicable